Terms of Use

1. Acceptance of Terms

By using HomeRepairSOS.com, you represent that you are at least 18 years old and have the legal capacity to agree to these Terms. If you use the website on behalf of another person or organization, you represent that you have authority to do so.

2. Services Provided

HomeRepairSOS provides general homeowner information about residential maintenance, repair issues, safety considerations, and questions to discuss with qualified professionals. Topics may include roofing, plumbing, water heaters, heating and cooling, electrical systems, and other home repairs.

HomeRepairSOS is not a licensed contractor and does not itself perform inspections, repairs, installation, emergency dispatch, or other regulated trade services. Information on the website is not a diagnosis of a particular property or a substitute for an onsite assessment.

We may introduce additional tools or services in the future, but their appearance in these Terms does not mean they are currently offered. Any specific paid service, referral arrangement, or additional feature may be subject to separate disclosures or agreements. We may modify or discontinue website features.

3. AI and Automated Systems

Future or existing features, where clearly identified, may use AI-assisted responses, automated workflows, or third-party technology. Automated information may be incomplete, inaccurate, or unsuitable for your circumstances and must not replace evaluation by a qualified professional.

Do not rely on an automated response to determine whether a building is safe to occupy, whether electrical or gas equipment is safe to operate, or whether emergency services are needed.

4. Home Repair, Safety, and Professional Services Disclaimer

HomeRepairSOS does not provide licensed plumbing, electrical, HVAC, roofing, engineering, architectural, environmental, or other regulated professional services. Website content is for general information only, and repair needs vary by property, location, building code, and equipment.

For immediate danger—such as fire, suspected gas leak, carbon monoxide alarm, serious electrical hazard, or structural collapse—leave the affected area when safe and contact emergency services or the appropriate utility. Do not wait for a website response.

Any contractor or other professional you independently engage is responsible for their own estimates, licensing, insurance, workmanship, permits, scheduling, and contractual commitments. HomeRepairSOS does not guarantee the availability, qualifications, pricing, or performance of any third-party provider.

5. Compliance and User Responsibilities

You are responsible for using this website lawfully and for obtaining qualified advice before undertaking work that may require licensing, permits, inspections, or specialized safety precautions. Follow applicable local codes, utility instructions, manufacturer guidance, and professional recommendations.

Do not submit passwords, payment-card details, government identification numbers, or other highly sensitive information through general website forms or communications.

6. Communications and Consent

If you contact us or voluntarily submit an inquiry through a feature we make available, we may respond using the contact information you provide, subject to applicable law and our Privacy Policy.

Any future SMS, automated voice, AI calling, or marketing program will require appropriate disclosures and any legally required consent before use. Simply visiting the website does not authorize marketing calls or texts. Where applicable, users may withdraw consent or opt out using the instructions supplied with the communication.

7. Third-Party Platforms and Integrations

The website may link to or use third-party hosting, analytics, communications, mapping, scheduling, or other services. Third parties have their own terms and privacy policies, and we do not control their independent operations or availability.

We do not currently promise that submitting information will result in a contractor match, appointment, quote, or emergency response.

8. Intellectual Property

Unless otherwise stated, the HomeRepairSOS name, site design, text, images, graphics, educational materials, and other content are owned by or licensed to Bigado Networks AI Inc. or its licensors. HomeRepairSOS™ and related marks may be proprietary branding.

You may use website content for personal, noncommercial reference. You may not reproduce, redistribute, sell, scrape, reverse engineer, or commercially exploit proprietary materials without written permission, except as permitted by law.

9. Accounts and Security

If we make account-based features available, you are responsible for keeping your credentials secure and for activity conducted through your account. Notify us promptly if you suspect unauthorized access. The current informational website may not require an account.

10. Payments and Subscriptions

Browsing the informational content on HomeRepairSOS does not itself create a paid subscription or contractor-service agreement. If we introduce paid offerings, the applicable fees, billing schedule, cancellation terms, and any refund policy will be disclosed before purchase or in a separate agreement.

Any charges for services provided by an independent contractor are subject to the agreement between you and that provider, not these website Terms, unless expressly stated otherwise.

11. No Guarantee of Results

We do not guarantee that information on the website will identify the cause of a problem, prevent damage, reduce repair costs, secure a quote, arrange service, or achieve a particular repair outcome. Pricing, availability, permit requirements, and recommended repairs depend on circumstances beyond our control.

12. Prohibited Uses

You may not use the website to:

• Violate applicable laws or regulations;
• Engage in fraud, deception, harassment, or unlawful discrimination;
• Submit false inquiries or impersonate another person;
• Send unlawful or unauthorized communications;
• Introduce malicious code or disrupt website operations;
• Attempt unauthorized access to systems or personal information;
• Infringe intellectual-property or privacy rights; or
• Misrepresent any affiliation with HomeRepairSOS or Bigado Networks AI Inc.

We may restrict access where we reasonably believe the website is being misused.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Bigado Networks AI Inc. and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from use of or inability to use the website.

Website content is provided on an “as is” and “as available” basis without a guarantee of uninterrupted operation, accuracy, or fitness for a particular repair decision. Nothing in these Terms excludes liability that cannot lawfully be excluded.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Bigado Networks AI Inc., its officers, employees, contractors, and affiliates from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful misuse of the website, material violation of these Terms, or infringement of third-party rights.

15. Termination

We may restrict or terminate access for material violations of these Terms, security concerns, or unlawful activity. You may stop using the website at any time. Any separately purchased service remains subject to its applicable agreement.

16. Changes to These Terms

We may update these Terms to reflect changes in website functionality, law, or business practices. Revised Terms will be posted here with a new “Last updated” date. Continued use following an update constitutes acceptance to the extent permitted by applicable law.

17. Governing Law

These Terms are governed by the laws of the State of Nevada, United States, without regard to its conflict-of-law principles, except where mandatory consumer-protection laws require otherwise.

18. Contact Information

Questions about these Terms may be directed to:

Bigado Networks AI Inc.
Operator of HomeRepairSOS™
Las Vegas, Nevada, USA
Email: support@bigado.com

Related: HomeRepairSOS Privacy Policy · Bigado Terms & Conditions